Don't miss out Virtual Happy Hour today (April 26).

Try our conversational search powered by Generative AI!

Account activation issues

Vote:
 

I'm trying to activate an account for EPiServer Mail but after submitting the form I'm receiving the following error. Can anyone help or suggest anything?

Thanks,

 Justin

Error receiving data from socket.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: Quiksoft.EasyMail.Internal.ᜀ: Error receiving data from socket.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. 

Stack Trace:


[ᜀ: Error receiving data from socket. ]
   Quiksoft.EasyMail.Internal.ᜧ.ᜀ(String& A_0, Int32 A_1) +331

[SMTPConnectionException: Error receiving data from socket. ]
   Quiksoft.EasyMail.SMTP.SMTP.ᜀ(String A_0, EmailMessage A_1, ᜃ A_2, SMTPQueueType A_3, Boolean A_4) +129
   Quiksoft.EasyMail.SMTP.SMTP.Send(EmailMessage MessageObj) +53
   EPiServer.Mail.Core.Data.EPiServerMailFactory.SendActivationOrderMail(IActivationRequest licenseRequest) +1223
   EPiServer.Mail.Core.EPiServerMailHandler.SendActivationOrderMail(IActivationRequest activationRequest) +5
   EPiServer.Mail.Core.Web.ActivateAccount.ButtonSubmit_Click(Object sender, EventArgs e) +148
   System.Web.UI.WebControls.Button.OnClick(EventArgs e) +105
   System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) +107
   System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) +7
   System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +11
   System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) +33
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1746

 

#23652
Sep 11, 2008 18:27
Vote:
 

It looks like some sort of a networking issue ("Error receiving data from socket.").

Are you sure that the SMTP server set up in the configuration (EPiServer UI folder/Mail/EPiServerMail.config) is reachable?

#23667
Sep 12, 2008 9:14
This thread is locked and should be used for reference only. Please use the Legacy add-ons forum to open new discussions.
* You are NOT allowed to include any hyperlinks in the post because your account hasn't associated to your company. User profile should be updated.