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Episerver Editor view keeps downloading images forever

Vote:
 

Hi all,

I am running through a strange issue on a production website. When I open the Episerver editor view I notice from the Network panel that the images of the page are downloaded several times. Actually they won't stop to be downloaded and after a while it reaches several MBs of data. 

Is there anything I should check to understand why it is happening?

Thank you.

#195529
Jul 27, 2018 12:05
Vote:
 

Is the website hosted on DXC?

#195598
Jul 31, 2018 21:22
Vote:
 

No, it is hosted on a customer's server, I noticed this strange behavior that might be connected to the issue:

  • With Chrome I get the following error and the page stops loading:

 VM1384:1 Uncaught ReferenceError: normal is not defined

    at eval (eval at _1049 (widgets.js:2), <anonymous>:1:1)

    at _1049 (widgets.js:2)

    at _1617 (widgets.js:2)

    at _160f (widgets.js:2)

    at _160b (widgets.js:2)

    at widgets.js:2

 (widgets.js is in ../Shell/9.3.8.0/ClientResources/epi/shell/widgets.js)

 

  • With Firefox the page loads, but it keeps downloading all the media files (images and icons) again and again forever. So after half an hour I have more than 100MB of files downloaded.

 The Episerver version is 9.12 from what I know. If you have any suggestion on what should I check it would be welcome, or if you know who can help me I will contact them.

#195603
Aug 01, 2018 8:54
Vote:
 

I would report it to Episerver support.

Here's a thread on a similar issue. Please check if you are on the same version of Episerver:

https://world.episerver.com/forum/developer-forum/-Episerver-75-CMS/Thread-Container/2018/6/episerver-9.4.2.0-blank-screen-on-chrome-after-login/

And the reported bugs: 

https://world.episerver.com/support/Bug-list/bug/CMS-3671

https://world.episerver.com/support/Bug-list/bug/CMS-3506

#195623
Edited, Aug 01, 2018 22:18
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