Import recipients problem

Member since: 2007

When trying to import large csv files with recipients I get this message

The recipient list has been uploaded and the import process has started. Please wait until the import is finished and the recipient list appears under 'Recipients'.

I have waited and nothing happens. If I reload the page I get the list but with no recipients. Is the import job based on some scheduled task or how does that work? Can the job somehow be monitored or triggered?

#28237 Feb 26, 2009 14:46

    It sounds like your list is not correctly formatted, is there a yellow triangle with an exclamation mark next to your list? Click it to get the error log for your list.

    A CSV formatted file should look something like this (See Developers Guide for EPiServer Mail for more information):


    The import is not scheduled; it is done in a background thread.

    #28243 Feb 27, 2009 9:32