Unable to edit user information due to user info tabs are disable

Unable to edit user information due to user info tabs are disabled

Justin Le

Vote:

Hi,

I'm having trouble with configure EPiServer community access right now. Everything look ok, my account is EPiServer Community Admin role. I can search for member, do anything, but not for some tab related to user. I'm using 7.5.394.2

- When I go to "Search member", the tab "Approval portrail" is disabled

Link to screenshot: http://imgur.com/1ZAXfXl

- When I search for member, click to edit user information, only following tabs are enabled, the rest is disable

+ My User Details (unable to upload new portrait due to disable button)

+ My Video Galllery

+ Tags

+ Attributee

Link to screenshot: http://imgur.com/SUH41k2.

Also noticed that same configuration, same database, VPP parth work fine in dev environment. Just got this issue with staging environment

#82622

Mar 17, 2014 12:36

Justin Le

Vote:

Just found it's because the license issue. Simply update the license file with Community and everything work.

#82696

Mar 18, 2014 12:37

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Unable to edit user information due to user info tabs are disabled