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Empty fields in Catalog (edit product), but not in Commerce Manager or on website

Vote:
 

I've come across an issue that is displaying empty form fields on a product when editing in Catalog. In Commerce Manager however, eveything looks and works fine.

The product page is showing the product like expected.

Any ideas?

#151182
Edited, Jul 13, 2016 9:01
Vote:
 

I think you should check if you selected the right version in Catalog UI. Commerce Manager and the product page should be using the published versions.

Are you using ServiceAPI with the DisableVersionSync flag set to true?

/Q

#151183
Jul 13, 2016 9:25
Vote:
 

We've only found this issue on one product, not all of them. On other products it works as expected.

#151194
Jul 13, 2016 11:19
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