GDPR and EPiFind Tracking

Member since: 2008
 

We've been asked some questions about the tracking that is used when enabling statistics in EPiFind:

/page/in/searchresults/?_t_id=<ID>&_t_q=<mysearchterm>&_t_tags=langu-age:sv,siteid:<guid>&_t_ip=<XX.XX.XX.XX>&_t_hit.id=<NameSpace>/_68d3ab17-d83c-4f64-ae14-288a48d3ffd0_sv&_t_hit.pos=2

These are visible on links in the search results whenever we enable the Track clicking:

SearchClient.Instance.Statistics().TrackQuery(...)
SearchClient.Instance.Statistics().TrackHit(...)

The main issue here is the namespace and the IP-adress which can, contain sensitive information and our customer asked us to remove at least the IP-address. But this will break the tracking.

Can we send the trackingdata on the backend side in some programatic way so we can keep the URL clean? One idea was to make an async call to the above URL after user clicked but wondered if there was a more elegant way?

#193323 May 29, 2018 9:23
  • Member since: 2012
     

    We can confirm that this is a Find tracking bug. It will be fixed and released soon.

    Thank for your contribution.

    /Son Do

    #193851 Jun 06, 2018 6:14
  • Member since: 2015
     

    What information is EPiServer Find storing to support the statistics listed on /EPiServer/Find/#manage/statistics? Are IP-adresses stored when not using tracking as well?

    #193989 Jun 11, 2018 8:39
  • Member since: 2012
     

    Hi Thomas,

    Currently tracking data was minimum and was only used for statistics. For example, search keyword that client typed in search textbox, what's in search result that client clicked on,...

    "IP-adresses stored when not using tracking?" - For your question, the answer is yes in history, no for now.

    And for supporting GDPR, we already had a task for creating new APIs that query all information we tracked. So please wait for that.

    Hope this help.

    /Son Do

    #195372 Jul 22, 2018 5:20
  • Member since: 2008
     

    Any news regarding bugfixing this issue? I've tried to follow the releases for Find but couldn't track any changes back to this particular issue.

    #196815 Sep 12, 2018 12:16