The Find user interface is currently not available, please try again later.

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Just started experimenting with Find, I followed the steps to create a project with Find. When I login to episerver, I see the Find option in the top menu, and underneath the options:

Manage Configure Overview

But all three lead to:

The Find user interface is currently not available, please try again later.

[Try again button]

Trying again changes nothing.

Find version is 9.6.0.3185.  What have I done wrong?

#144919
Feb 22, 2016 16:43
Vote:
 

Hi,

Make sure you add Find's serviceUrl to your web.config. You will need to register for one here: http://find.episerver.com/

/Q

#144920
Feb 22, 2016 16:59
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Yes, I have done all that.

#144924
Feb 22, 2016 17:39
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Hello Peter

The Find UI is delivered as a service and downloaded on demand. From memory its downloaded from dl.episerver.net on your client and the server. Can you confirm you can access this URL? Also if you open developer tools in your browser can you confirm if all the resources load correctly?

David

#144926
Feb 22, 2016 17:51
Vote:
 

Not sure what you mean; if I just type dl.episerver.net in my browser, I just get 504 - Gateway Timeout.

Using developer tools I see this error:

Error: scriptError
Stack trace:
_f@http://localhost:56780/EPiServer/Find/ClientResources/dojo.js:2:436
req.injectUrl/_10a<@http://localhost:56780/EPiServer/Find/ClientResources/dojo.js:2:17711

#144928
Feb 22, 2016 18:26
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Can you check if you can access the following URL: https://dl.episerver.net/11.1.1/epi-find/run.js

#144929
Feb 22, 2016 18:27
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Yes, that returns a whole mess of stuff, beginning with:

//>>built
require({cache:{"epi-find/Configuration":function(){define("epi-find/Configuration",["dojo/_base/config","epi-find/Intents!"],function(_1){return {load:function(id,_2,_3){if(!_1.find){_1.find={

I see that it is an https address, and the 'find' index I created has a red X next to allow ssl. Could that be a factor?

#144930
Feb 22, 2016 18:34
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Hi Peter

That looks like the correct response. 

SSL could be a factor but shouldn't affect your access to dl.episerver.net.

Can you confirm what version of Find you are using? 

David

#144995
Feb 23, 2016 15:57
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Hi David,

Find version is 9.6.0.3185 installed by doing:  Install-Package EPiServer.Find.Cms -Version 9.6.0.3185

runtime version v4.0.30319

Episerver.Find.Cms is identical

Episerver,Find.Framework is identical

Episerver.Find.blocks version is 1.0.0.0, runtime version v4.0.30319

Episerver version 8.8

#145001
Feb 23, 2016 16:33
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For what it's worth, I can use find from C# (make a client, index and search). It's just the cms interface that doesn't load.

#145137
Feb 25, 2016 17:40
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Obviously its a UI specific issue so that's one thing to cross off the list :).

Are you running on a corporate network behind a proxy? I am wondering if something is being blocked as the application running in IIS is requesting the resources from dl.episerver.net . Perhaps you can run your IIS Application Pool as your local Windows user or at as a test?

David

#145140
Feb 25, 2016 17:58
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Ps perhaps you can use Fiddler or Wireshark to look for the requests to dl.episerver.net and see why they are not being loaded properly?

#145141
Feb 25, 2016 18:00
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Do you have anything defined in <episerver.find.ui /> config section?

#145142
Feb 25, 2016 18:14
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No, there is no <episerver.find.ui> section.

#145143
Feb 25, 2016 18:18
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Hi,

Don't think it's a network problem; fails from home also, and at work a colleague doesn't have the same problem.

Already tried with Fiddler but saw nothing illuminating.

#145171
Feb 26, 2016 11:44
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I had this problem, and the reason was having following tag in my web.config. I just simply removed the line and it starts working fine.

<episerver.find.ui clientSideResourceBaseUrl="*******"></episerver.find.ui>



#179690
Edited, Jun 20, 2017 1:58
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Since this thread is the first result when searching with this error message, I'd just like to add that I was having this same problem recently and it turned out that it was caused by my browser's adblocker. The EasyPrivacy filter list includes the domain episerver.net, which is used for loading scripts used by Find.

#199467
Nov 28, 2018 10:34
Matthew Boniface - Jun 10, 2019 12:22
Agreed! This just happened for me :)