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Hello Thang
To do this you need to define a custom filter definition using KQL. Then execute it to find the profiles of people with carts that haven't been updated since a given date/time. More information about custom segments can be found below.
https://dmytroduk.com/techblog/a-sneak-peek-of-segmenting-based-on-historical-data-in-episerver-insight/
https://world.episerver.com/documentation/developer-guides/profile-store/profile-store-api/KQL/
Execute to get the data:
David
I have been used Episerver Insight to tracking all event of cart and now i want to show abandoned cart (carts not updated for about X hours) in insight tab
How can i write a custom filter in tab “Insight" to show abandoned cart (carts not updated for about X hours)?
Can anybody give me solution?
Regards,
Thang Le