Unable to retain the campaign for connect configuration

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Hello,

We are using Episerver.CampaignForConnect v3.0

Please note following issue does not happen on Integration or another environment where we have single instance.

  1. Go to Admin mode and open Episerver Campaign under config tab.
  2. Enter connector configuration for Episerver Campaign. E.g. username, password, and mandotor id.
  3. Save the changes.
  4. Go to one of your Episerver forms and validate if the campaign was successfully able to connect and you can see recipient lists.
  5. Everything looks good.
  6. Go back to Admin mode after 5-10 minutes. Connector configuration you had saved is wiped out.

Not sure if anyone else has encountered this?

~ Sujit

#256056
Jun 04, 2021 19:36
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