Try our conversational search powered by Generative AI!

Admin top menu/Navigation disappered

Vote:
 

Hi!

We have a problem with the admin top menu/navigation bar disappearing on our production site but not on our test site (which is a near identical copy, since we just did a huge move from test site to new production site). We can navigate to the admin pages by url, so we have access.

On our production site it looks like this: 

 

with these error messages

On our test site it looks like this

 

Can anybody point us in the right direction? 

#246794
Jan 14, 2021 8:31
Vote:
 

Most issues with editor UI I have had were related to a missing zip file below modules. Sometimes the go MIA during build and deploy process. Might be worth a check?

Haven't seen that particular error though.

 

#246818
Jan 14, 2021 10:11
Vote:
 

You can try to reinstall the CMS UI package to see if it helps 

#246819
Jan 14, 2021 10:34
Vote:
 

Could you please compare the episerver.config file from your integration environment (test site) if not matched then update accordingly?

Else, reinstall the Episerver CMS on production.

#246842
Edited, Jan 14, 2021 17:30
* You are NOT allowed to include any hyperlinks in the post because your account hasn't associated to your company. User profile should be updated.