Alloy: Not able to login with a newly created users

Vote:
 

Hi.

I use the latest Alloy template that bases on CMS 11.12.0. I can log in as an Administrator without any problems. However, if I create new users - they cannot log in. There are no error messages both on UI and in logs.

The issue was reproduced on different computers. 

#207598
Sep 26, 2019 14:59
Vote:
 

Some of the things want to make sure. 

Is user Active?

Have you assigned appropriate roles to that user (that have content access in CMS, https://world.episerver.com/documentation/developer-guides/CMS/security/Virtual-roles/ )?.

#207602
Sep 26, 2019 16:12
Vote:
 

We have assigned the user to the Group but it was not mapped to the Role

#207607
Sep 26, 2019 16:38
* You are NOT allowed to include any hyperlinks in the post because your account hasn't associated to your company. User profile should be updated.