Try our conversational search powered by Generative AI!

Add campaign or Add test buttons in CMO interface, I'm getting the following error: "Object reference not set to an instance of an object."

Vote:
 

Hello,

 

I've installed EPiServer 7.5 CMO using Deployment Center on EPiServer CMS 7.5. Clicking Add campaign or Add test buttons in CMO interface, I'm getting the following error: "Object reference not set to an instance of an object."

 

[NullReferenceException: Object reference not set to an instance of an object.]

   EPiServer.Cmo.UI.Units.PageTreeView.PopulateNodeInformation(PageTreeNode treeNode, Object dataItem) +235

   EPiServer.Cmo.UI.Units.PageTreeView.PopulateChildNodes(IHierarchicalEnumerable enumerable, Int32 depth, Int32 expandDepth, PageTreeNode parentNode, ArrayList populationPath) +613

   EPiServer.Cmo.UI.Units.PageTreeView.PopulateChildNodes(IHierarchicalEnumerable enumerable, Int32 depth, Int32 expandDepth, PageTreeNode parentNode, ArrayList populationPath) +850

   EPiServer.Cmo.UI.Units.PageTreeView.PopulateFromViewPath(String viewPath, Int32 bindDepth) +273

   EPiServer.Cmo.UI.Units.PageTreeView.PerformDataBinding() +148

   System.Web.UI.WebControls.HierarchicalDataBoundControl.PerformSelect() +139

   System.Web.UI.WebControls.BaseDataBoundControl.EnsureDataBound() +145

   System.Web.UI.Control.EnsureChildControls() +188

   System.Web.UI.Control.PreRenderRecursiveInternal() +59

   System.Web.UI.Control.PreRenderRecursiveInternal() +221

   System.Web.UI.Control.PreRenderRecursiveInternal() +221

   System.Web.UI.Control.PreRenderRecursiveInternal() +221

   System.Web.UI.Control.PreRenderRecursiveInternal() +221

   System.Web.UI.Control.PreRenderRecursiveInternal() +221

   System.Web.UI.Control.PreRenderRecursiveInternal() +221

   System.Web.UI.Control.PreRenderRecursiveInternal() +221

   System.Web.UI.Control.PreRenderRecursiveInternal() +221

   System.Web.UI.Control.PreRenderRecursiveInternal() +221

   System.Web.UI.Control.PreRenderRecursiveInternal() +221

   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +4296

 

 

In web.config viewstate=true (I found same issue in Epi forum)

 

 

I would greatly appreciate your help.

#87854
Jun 24, 2014 14:37
Vote:
 

Have you tried to install CMO on an existing site?

#89515
Aug 19, 2014 10:04
Vote:
 

We have seen cases where doing a reinstall gets the user around this error.

#89516
Aug 19, 2014 10:18
Vote:
 

Hi Ahsan,

I tried to install it on an exising site.

I also tried to reinstall it, but didn't succeed

Regards,

Victor

#89557
Aug 20, 2014 8:33
Vote:
 

Hi Fredrik.

Thank you, unfortunately , I checked it before. Doesn't work in my case

#89563
Aug 20, 2014 9:46
Vote:
 

Which CMS 7.5 version are you using? Right-click EPiServer.dll in the bin folder of the site and in Properties check the file and product version in the Details tab.

#89566
Aug 20, 2014 10:16
Vote:
 

I couldn't reproduce this issue with the latest CMS7.5 patch and CMO7.5 http://world.episerver.com/Releases/EPiServer-75--update-28/
Have you updated CMO to the latest version via NuGet?

#89573
Aug 20, 2014 11:16
Vote:
 

No , I installed it by EPI Server setup.exe

#89595
Aug 20, 2014 14:30
Vote:
 

No , I installed it by EPI Server setup.exe

#89596
Aug 20, 2014 14:30
* You are NOT allowed to include any hyperlinks in the post because your account hasn't associated to your company. User profile should be updated.