This topic describes how to manage order cancellations, when you use the personalization service as part of the Episerver Personalization product suite. When a visitor creates an online order and then cancels it, you need to inform Episerver of the cancellation.
Online order cancellations
To cancel an online order, submit a POST request with an active session, a cuid, and an orderNo. These do not need to match the session and CUID that were used when the order was placed, but these are used if the order is cancelled within the same session.
- session. current_sessionid
- cuid. current_cuid
- orderNo. orderref123
You can pass parameters in the API URL after a question mark (
/cancel.pagex?session=...&cuid=...&orderNo=...) or in the request body of a POST request that uses
'application/x-www-form-urlencoded' content type.
Offline order cancellations
When a visitor creates an offline order and then cancels it, you need to inform Episerver of the cancellation.
To cancel offline orders, submit a DELETE request with the order number to the offline orders endpoint. The siteName, channel and siteToken values should be the same as those used to create the order. For confirmation of these values contact Episerver.
- site. sitename
- siteToken. token123
- Content-Type. application/json
- channel. store
Last updated: Dec 23, 2019