This topic introduces mobile push messages for Episerver Campaign. A mobile push notification is delivered from a software application to a mobile device, and appears on the device without a specific request from the client. The publisher can send the message at any time, recipients do not have to use their devices to receive them.
To set up and use Mobile Push with Episerver Campaign, you need the following:
Operating system depending on device:
The following information is required for the setup:
Complete a form from Episerver customer support for setting up the client, and email it to customer support.
When the configuration of your client is completed, you need the following resources from Episerver:
Note: You can only have one recipient list per app in Episerver Campaign.
The SDK is integrated into the app, and when a user installs the app on a device, FCM automatically generates a registration token, when the SDK is initialized on the device. The registration token is a unique key used to identify the user in a recipient list, and is sent to Episerver Campaign.
The app sends this user registration token together with the following information about the device used:
The app can also transfer additional client data such as user email address, if the user is registered in the app.
Note: Email addresses that are transferred with customer data are not a valid opt-in for your email marketing. However, you may still use these email addresses for reconciliation with other recipient lists.
If users disable push notifications in the app settings or deletes the app, they will no longer receive push notifications.
If the user disables push notifications or deletes the app, the user is not entered in the blacklist. However, the user is deleted from the list at the next dispatch attempt if:
The user is not deleted from mixed recipient lists with several media type fields. Only the push token data is removed from the push media field at the next sending trial.
Last updated: Nov 19, 2019