For every SOAP API user, Episerver sets up an IP address or IP address range from which the interface can be accessed. This setting reduces the risk of unauthorized access using the SOAP API. You can also restrict access to the API server by using a firewall. To do so, we recommend using DNS-based filter rules or the subnet 22.214.171.124/23.
Inform customer support about the services, operations, and the IP address or range you want to use.
Note: Do not log in to the Episerver Campaign front end by using your API user credentials. API users only have access to services and operations needed for API purposes.
Before starting the implementation of the SOAP API on your system, read the following carefully: The correct functionality of the SOAP API can only be guaranteed if the automatically sent exceptions and return values are continuously analyzed by your IT department and necessary adjustments resulting from these are carried out on your system and/or website.
Provide customer support with the name of a contact person to inform about extensions, updates and troubleshooting. The following data are required:
- First name
- Last name
- Email address
- Telephone number
Note: For performance reasons, there is a limit of 25 parallel SOAP API connections per client.
Last updated: Oct 30, 2019