Last updated: Oct 03 2017

Area: Episerver DXC Service Applies to versions: Not applicable

Accessing Azure information

This topic describes how to access your subscriptions and resources in the Azure portal, and the DXC Service management portal when using Episerver Digital Experience Cloud Service


You need an organizational email address like, associated with an enabled business Microsoft Live account. If your organization already has a verified Microsoft Azure AD domain account, you can also use this. See Microsoft Associate Azure subscriptions

Note: Generic accounts like, or private hotmail-type accounts like, cannot be used.

STEP 1. Requesting access

You can get the following access:

  • Read access to the Azure portal to see information for the Integration environment.
  • Contributor access to the Azure portal to modify settings for the Integration environment. 
  • Access to the DXC Service management portal so you can deploy to Preproduction.

Submit the form below for each customer/environment for which you want access. Make sure you provide correct and complete information, to get access as quickly as possible. 

When Episerver has received the information, you are normally granted access within 3 business days. You will receive an email notification when access has been provided.

Access request

You must be logged in to submit the form.
An error has occurred while getting captcha image

STEP 2. Confirming invitation and logging in

When you have received an invitation email from Episerver you can log in to the portals.

The Azure portal

  1. Click the link in the email to confirm the invitation, and you will be taken to the Azure portal.
  2. In the account selection step, select Work or school account, and log in with your Microsoft Live-enabled account. Note: Depending on how the Microsoft account that you are using was originally set up, your log in options may be different. Should you select the wrong one, you will not see your requested resources. Log out and log in again with the other option.

  3. After logging in, go to the upper right menu and select EPiServer Managed Services to switch to the directory with your DXC Service-related subscriptions.

  4. You should now see the subscriptions and resources for the selected customer/environment.

The DXC Service management portal

Follow the instructions in the DXC Service self-deployment guide to log in to the DXC Service management portal and deploy.

Related topics


There seems to be a JS error in the form to request access.

Thanks for the feedback, we are investigating the error.

I have the same error in Chrome but was able to submit using Internet Explorer.

Not working in Chrome v60.0.3112.101 and IE v11.0.9600.183537

I was able to submit on Firefox v54.0

OK, we're looking into this issue again, thanks for reporting.

We have verified the form submittion on both Windows 10, MACOS but could not reproduce the issue. If you still encounter any difficult on the submittion, please contact to with the browser logs attachment.