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Carts exist but CSRUI displays "No carts found"

Found in

EPiServer.Commerce 12.14.0

Fixed in

EPiServer.Commerce 12.15.1

(Or a related package)

Created

Dec 17, 2018

Updated

Jan 07, 2019

State

Closed, Fixed and tested

Description

Steps to reproduce:

  1. Go to CRSUI.
  2. Click "Customer Service".

Expected:
Carts list displays

Actual:
"No carts found" message quickly displays before the carts list displays.