Sort order is not updated
Versions:
4.6x,
FAQ number:
204,
Old FAQ number: 13052
Question:
Why is the sort order not updated? I want to sort a number of pages according to a sort order of my own definition. I have set the sort order with different numbers for each page, and still the sorting is not updated accordingly.
Why is this?
Answer:
Check the following to find out what is wrong:
Does the parent page have the correct sort order setting? The sort order has to be set as "According to sort index", for the sorting to follow the numbers on the child pages.
Check that all versions where you have done the changes in, have also been published. This applies to both parent and child pages.
Update the web browser window (Refresh).
If none of the above actions help, then most likely the sort order is hard coded. It is possible for developers to define exactly how a tree listing is to be sorted in the code. If this is the case, changing the sort order in edit mode will be of no use, it can only be changed in the code behind.