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Quicksilver: Cannot reset password from sample site

Found in

EPiServer.Commerce 10.3.0

Fixed in

EPiServer.Commerce 10.8.0

(Or a related package)

Created

Jun 12, 2017

Updated

Jun 30, 2017

State

Closed, Fixed and tested


Description

Precondition:
Update mailSetting in web.config in Front site as below:

 <mailSettings>
      <smtp from="noreply@quicksilver.com">
        <network host="youremailserver.com" />
      </smtp>>
    </mailSettings> 

Steps to reproduce:

  1. Log in to Quicksilver sample site.
  2. Click to view a user profile.
  3. Select Reset Password.
  4. Input the email => Click Send.

Expected: An email is sent to user's mail box.

Actual: No email is sent

Note:

  • Bug also occurs when reset password using For got your password? in log in page
  • If user places order, notification email is sent successfully.
  • The issue does not happen in Quicksilver - Commerce 10.2.0.